Shipping Policy

Clarity from checkout to delivery—so you can plan with confidence. outfitgroove outlines timelines, costs, and updates in plain terms, minimizing surprises. The details below summarize how orders move from cart to closet.

Processing and Dispatch

1. Order processing begins after payment authorization. Processing occurs on business days only.
2. Standard handling time: 1-1 business days.

Transit and Delivery

1. Standard transit time: 2-5 business days.
2. Delivery estimates are not guaranteed; timing may vary based on carrier operations.

Method and Fee

The standard shipping fee is $6.99 per order.

Shipping method	Handling	Transit	Fee
Standard	1-1 business days	2-5 business days	$6.99 per order

Destinations and Address Accuracy

1. outfitgroove ships to addresses serviced by major carriers. If a destination cannot be serviced, the order will be canceled and you will be notified.
2. Customers are responsible for entering a complete and accurate shipping address at checkout. Once dispatched, address changes may not be possible.

Tracking and Split Shipments

1. Tracking information is sent by email after dispatch. Please allow 24-48h for carrier scans to populate.
2. Split shipments may occur. If items ship separately, each parcel will have its own tracking number and email notification.

Potential Delays

1. Events outside outfitgroove’s control—such as weather, customs, or carrier network disruptions—may extend delivery timelines.

Lost or Damaged Packages

1. If a package is lost or arrives damaged, contact support within 7 days with your order number and clear photos of the packaging and item.
2. outfitgroove will coordinate with the carrier and advise next steps after review.

Contact

Email: [email protected]

In summary: defined handling, measured transit windows, and timely tracking keep you informed at every stage. For any questions, the support team is ready to assist.